.reception-section-title{display:flex;align-items:center;gap:7px;padding:10px 16px;background:#f8faff;border-bottom:1px solid #edf0f5;color:#65758a;font-size:12px;font-weight:500}
.reception-count{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:18px;padding:0 5px;border-radius:5px;background:#fff1de;color:#ac6b16;font-size:11px}
.conversation-item .reception-accept{display:inline-flex;align-items:center;justify-content:center;flex:none;gap:4px;min-height:28px;padding:3px 9px;border:1px solid #dce5ff;border-radius:6px;background:#eef3ff;color:#3866f7;font:inherit;font-size:12px;white-space:nowrap}
.reception-accept svg{width:14px;height:14px;flex:none}
.reception-accept:hover{background:#e2ebff}
.reception-accept:disabled{opacity:.6;cursor:wait}
.reception-load-more{display:block;width:100%;padding:12px;border:0;background:#fff;color:#3866f7;font:inherit;font-size:12px}
body[data-mode=agent] .active-chat.is-pending-reception{grid-template-rows:auto minmax(0,1fr)}
body[data-mode=agent] .active-chat.is-pending-reception>.customer-sidebar{grid-row:1/-1}
body[data-mode=agent] .active-chat.is-pending-reception>.composer,
body[data-mode=agent] .active-chat.is-pending-reception>.quick-replies,
body[data-mode=agent] .active-chat.is-pending-reception>.typing-preview,
body[data-mode=agent] #pin-conversation[hidden]{display:none!important}
@media(max-width:680px){.reception-section-title{padding:10px 17px}.conversation-item .reception-accept{min-height:34px;padding:5px 11px}}